General Purpose: Assist the Resident Services Supervisor with all cleaning aspects of community. He/she is responsible for performing product preparation and cleaning for the apartment community. Essential Duties and Responsibilities include the following. Other duties may be assigned. · Operates and maintains the Lyon properties in a superior condition. · Maintains the overall appearance and cleanliness of the community by ensuring that lighting, grounds, amenities, building exteriors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, other buildings and common areas are free of debris by cleaning and/or removing trash, graffiti and other items which affect the appearance and/or operation of the community. · Ensures that the community’s central trash removal areas and/or compactors are serviced, emptied and kept clean. Repairs as necessary or reports defective operation to supervisor.· Maintains tools and equipment and ensures they are in proper working order, requests replacements as necessary, and assists in stocking inventory of parts and maintenance materials.· Performs basic housekeeping duties to ensure apartments are ready for occupancy by cleaning floors and walls, dusting counters and appliances, painting and repairing walls as necessary or as directed, inspecting appliances, lighting, electrical devices, plumbing, etc.· Achieves customer satisfaction through responsiveness to needs, enhanced communication and unparalleled professionalism.· Maintain property grounds well groomed and clean at all times.· Removes and places all debris and trash into appropriate receptacles prior to business office hours daily.· Cleans storage area, common areas, light fixtures, windows, various equipment, laundry rooms, etc.· Thoroughly cleans vacant units for resident move-in. Units are to be in excellent condition the day prior to the schedule move-in date.· Touch up all vacant units as directed by resident services supervisor.· Responsible for cleaning common areas such as the clubhouse, recreation room, office, fitness center etc.· Informs supervisor when products need replenishment prior to exhausting the supply on hand.· Recommends and communicates cost effective, time efficient programs and/or ideas to the Resident Services Supervisor.· Assists with resident social activities as requested by the Resident Services Supervisor.· Adhere to the company’s safety program rules, attend safety meetings and perform all duties in a safe manner.· Receives and communicates resident requests for maintenance service to the appropriate maintenance personnel. · Maintains aisle ways, walkways, driveways, common areas, etc clean and clear of all debris, equipment, tools, supplies and storage items.· Responsible for safely storing chemicals, cleaning products and hazardous materials in accordance with company policies, procedures and product instruction.· Maintains work, supply carts and storage areas in a neat and organized manner.· Responsible for accurately completing work records. Competency:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience:High School Diploma, G.E.D preferred or equivalent work experience. Effective use and knowledge of various cleaning equipment, tools and products. Possess an employment history that demonstrates the application and usage of mechanical maintenance and repair techniques. Language Ability:Demonstrated verbal and written communication skills necessary to resolve challenges with others and collaborate with others on the resident services team and office. Work Environment:Incumbents have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Grooming:All team members must maintain a neat, clean, and well groomed appearance in accordance with the Lyon look. Physical Demands:Position requires equal amount of walking, sitting, standing, lifting up to 25 lbs, pushing, pulling, crouching, climbing, and bending.
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