Pacific Coast Electric of San Jose is looking for an Operations Manager with PROVEN Existing Residential Service Industry experience. Someone who is positive, leader, performance coach of sorts, trainer, team player, visionary, hard working, knows how to build on a solid foundation and someone who wants to let their performance dictate their income, Come join the best!PRIMARY RESPONSIBILITIES:Achieve the budgeted gross margin outlined in the Company Business Plan by supervising Electricians, field labor, CCR call conversion, parts/warehouse efficiencyManage DMR (Daily Measuring Reporting) to ensure maximum average tickets in all areas of service by managing ongoing training for the service techs and staff ensuring their profitability and viabilityRegulate equipment and parts usage to achieve budgeted gross marginMeet with electricians for ongoing and communication training, promoting company visionMaking sure EMPLOYEE and CLIENTconcerns are handled immediatelyProvide daily production report by 9amEnsure training is translated from office to the field with all electricians; ride alongs, webinars, online training etcProvide coaching and feedback to help electricians be successful in the field and their worldEnsure that all jobs are performed with the highest quality and that all permits are pulled and inspected as local code requiresProtect company's assetsManage the dispatching of all service and scheduled service calls to ensure maximum efficiency of scheduling without compromising client satisfactionContinually recruit new electriciansBENEFITS:Annual Base Salary, $65,000 to $85,000+Full coverage insuranceManagement Bonus Potential based on performance
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