Customer Service Representative (Livermore)

  • Address:Livermore, CA 94550 (map)
  • Date Posted:08/25/16
  • Job Type:Full-time
  • Description:
  • At WAXIE, exceptional customer service is the backbone of who we are and the focus of everything we do. We are committed to building and maintaining lasting relationships by providing an industry-leading customer experience. We listen to our customers and provide solutions through excellent hands-on service, training, and education. All of this couldn't be done without our top-of-the-line Customer Service team. That's where you come in!








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    Engage with customers to resolve matters on product pricing and concerns in regards to product receipt. Research customer needs and communicate responses via telephone, e-mail, fax and in-person.


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    buttist customers with online ordering through account set-up, order administration, and training on WAXIE's online ordering system (“Web@Work”).


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    Input customer orders to WAXIE's inventory management system (AS400).


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    Support Sales team by referring new business leads and buttist with inquiries on pricing and other customer requests.


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    Maintain showroom cleanliness and facilitate proper merchandise stocking, rotation, and labeling.


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    Participate in vendor product training to stay up-to-date on product knowledge.


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    Other duties as buttigned.







    * Previous customer service and cash handling experience preferred.

    * A high level of professionalism with a positive attitude.

    * Excellent verbal and written communication.

    * Great attention to detail.

    * Organized with the ability to multitask and prioritize.



    WAXIE Sanitary Supply is an EEO/AA/Disability/Vets Employer
    PI95173821


    Apply Here: http://www.Click2Apply.net/zqx5jfs4w8
Ad ID: 45755636
  • Posted by: WAXIEOC | View all ads
  • Profile: Registered user, Active since 03/2016
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