Customer Service Rep/Full Time (Vallejo)

  • Address:Vallejo, CA 94589 (map)
  • Date Posted:08/25/16
  • Job Type:Full-time
  • Description:
  • We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.Responsibilities:Effectively manage large amounts of incoming callIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers Customer Service RepresentativeHigh School Degree or EquivalentCustomer orientation and ability to adapt/respond to different types of charactersProven customer support experienceStrong phone contact handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively 
Ad ID: 45755196
  • Posted by: Ad Partner | View all ads
  • Profile: Active since 08/2016
Important Important Safety Tips:
You should find out as much as you can about the company.
Meet your prospective employers/employees face to face.
You should NOT have to provide your bank account details. Stay safe - read our safety tips.
Why list Customer Service Rep/Full Time on eBay Classifieds? It's Free, Friendly & Local