At NSNC, our mission is to provide peace of mind through end of life planning with a customer centric workplace that provides families with dignified and affordable cremations services.General Accountabilities and Responsibilities: · Support Funeral Director and Location Manager in retaining heritage and grow market share through active involvement with community.· Coordinating and assisting with funeral service, and visitation.· Interfacing with families and assisting in providing support.· Ensure adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services.· Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits and pension, pre-arrangements for next of kin.· Office duties such as operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system may be required to be operated from time to time.· Answering phones, preparing reports as necessary and participating in staff meetings.· Other responsibilities as assigned. Customer Service: · Ability to listen, understand and communicate solutions to customer issues.· Identifies and resolves problems in a timely manner.· Skillfully gathers, analyzes and trends data. Eligibility Requirements: · Must have unrestricted authorization to work in the United States,· Must be willing to occasionally commute as required (bank, post office, etc).· Excellent Knowledge of Outlook and Microsoft Office.· Excellent Administrative Skills.· Excellent Customer Service Skills.· State Funeral Director License is highly desired.· 1-2 years of experienceSome rewarding benefits we provide include:• Competitive health plans with generous employer paid portion• 401(k) with company match• Paid Time Off• Competitive Salary and bonus potential (applies to most positions)• Robust Training and seasoned leaders foster mentor relationships for new employees• Tuition reimbursement• Funeral discounts, and moreIf you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today!Send your resume to: [email removed]
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