Job Description:The General Manager position provides support to home delivery services for a designated market region. Position is responsible for managing daily operations of motor carriers. In addition, the General Manager maintains positive and ongoing relationship with external customer and is responsible for generating positive customer satisfaction.Job Duties:Manage contracted driver scheduling, and maintain positive relationship with motor carriers.Identify problem areas and offer solutions to improve operational efficiency of designated market.Oversee timely and accurate contractor settlements.Resolve property and merchandise claims quickly and fairly for all parties involved.Recruitment and retention of motor carriersTracking and administration of any incentive programs to create excitement.Act as liaison between client, motor carriers, customers and FGO Logistics.Operate the business within budget guidelines. P&L Responsibility.Qualifications/ Requirements:4 Year degree or equivalent work experience.Excellent written/ verbal communication skills.Must be willing to work flexible schedule.Computer proficiency2 years logistics 3rd party management experience.Excellent interpersonal skills, and problem solving abilityKnowledge of DOT regulations a plus.Must possess strong interpersonal skillsMust have the ability to prioritize work load and manage time.Previous P&L experiencePrevious supervisory experienceBilingual is a plus. Home Delivery experience is a plusFGO Logistics is an Equal Opportunity EmployerAll candidates are subject to a background and drug screening.
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