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customer service call center in San Francisco Bay Area

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  1. Sr. Network Engineer

    POSITION: Sr. Network Engineer REPORTS TO: Sr. Manager, Network Engineering LOCATION: Santa Clara, CA CONTACT: Mark Ray, [email removed], m. 323-989-4302   THE COMPANY: EQUINIX [NASDAQ:EQIX] Equinix is the leading provider of network-neutral data center and interconnection services and helps the world’s largest networks, content providers, and enterprises scale through a global data center footprint and unparalleled bandwidth exchange opportunities. More than 4,000 of the world’s most demanding ...

  2. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  3. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  4. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  5. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  6. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  7. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  8. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  9. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  10. Major Entertainment & Media Firm Seeking Recent College Grads!

    Customer Service Admin -- Exciting  Entertainment & Media Firm A Major Entertainment and Media firm is seeking dynamic candidates to join their Global Customer Service Support team in Santa Clara. As a member of the Global Support team, you will be responsible for providing exceptional customer service and technical support to customers through multiple mediums such as phone, chat, and social media. The ideal candidate is innovative, passionate and excited to create a positive impact. A large part ...

  11. Customer Service Representative

      Job Description: This position is the primary point of contact for customers. The Csr has a key role in helping customers have a positive experience; and helping the customer resolve any immediate needs that might impact the ability to fuel using their Fleet account. Principal Responsibilities Include: Handling inbound (80+) and outbound calls in a professional manner Utilize multiple applications provided by FleetCor in order to assist customers efficiently and in a timely manner. ...

  12. Product Project Engineer - Machining Centers - Freemont, CA

    Seeking 5+ years experience in design, development, fabrication, integration, installation and successful commissioning of machining centers. Shall collaborate with customers, internal engineers, manufacturing plant personnel, partners and suppliers to develop new product technology in the area of 4 & 5 Axis - positional, simultaneous and rotary on rotary turning, milling and other machining centers. Requires solid project management skills; 3D drafting ability; CNC & PLC programming expertise; ...

  13. CNC Turning & Milling Centers - Application Engineer - Berkeley, CA

    Seeking engineer with expert knowledge of 4 & 5 axis CNC controls, machine tool processing, and great people skills to develop and coordinate implementation of novel robotic manufacturing machine tools and methods meeting the complex requirements of global automotive, aerospace and speacialty metal component manufacturer clients. Enjoy working with the latest ultra-high precision machine tool technology which combines precise geometric accuracy and proven thermal compensation capabilities. Shall: ...

  14. Machining Center Project Engineer - Hayward, CA

    Seeking engineer with 5+ years multi-axis machining center experience who can: develop pre-sale technical requirements with customers; collaborate with internal engineering department to develop novel manufacturing systems to fulfill customer requirements; conduct process training related to machine options, programming, and cell operations; perform post sale startup support including part processing demonstration, programming, documenting and technical training. Requires multi-axis machining (4 & ...

  15. Customer Service Representative - Seasonal

    Spiraledge is a company founded on one essential principle: to help people live healthier lives through sports and fitness! As the parent company of popular E‐commerce sites SwimOutlet.com, RunOutlet.com, SurfOutlet.com & YogaOutlet.com, Spiraledge, Inc., has been recognized as a Gold‐Level Fit‐Friendly Worksite at its headquarters in San Jose, CA, by the American Heart Association for helping employees eat better and move more.   SwimOutlet.com was named a Hot 100 Retailer and Top 10 Mobile Retailer ...

  16. Field Sales Representative - Merchant Services

    At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential. We are seeking Independent Sales Agents interested in providing electronic payment solutions to business clients.   Top Reasons to Partner with North American Bancard Free Equipment The best FREE TERMINAL ...

  17. Field Sales Representative - Merchant Services

    At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential. We are seeking Independent Sales Agents interested in providing electronic payment solutions to business clients.   Top Reasons to Partner with North American Bancard Free Equipment The best FREE TERMINAL ...

  18. Field Sales Representative - Merchant Services

    At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential. We are seeking Independent Sales Agents interested in providing electronic payment solutions to business clients.   Top Reasons to Partner with North American Bancard Free Equipment The best FREE TERMINAL ...

  19. Field Sales Representative - Merchant Services

    At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential. We are seeking Independent Sales Agents interested in providing electronic payment solutions to business clients.   Top Reasons to Partner with North American Bancard Free Equipment The best FREE TERMINAL ...

  20. Manager - Clinical

    As the Manager - Clinical, you will provide administrative management and training for clinical staff. You will also administer the patient training process and provide medical input and advice in the reporting of complaints and serve as liaison with supervising physicians. Key Roles and Responsibilities: • Provides administrative management for Clinical staff • Answers inbound calls for INR test reporting; or responding to escalated calls • Ensures appropriate clinical training for staff • ...

  21. Technical Support Engineer - Linux, RedHat/CentOS, Subversion,BashPerl

    Contract Role Support Engineer, Brisbane, CA Reports to: Technical Support Manager The Support Organization of our client is seeking to fill a key role within the Customer Support team to be part of a world-class Support group. This position will be part of a talented Support group that is responsible for the on-going customer support, maintenance, growth and development of a highly successful Cloud business. POSITION OVERVIEW The Support Engineer (AKA “CSR”) candidate will be responsible for the ...

  22. Claims Representative

    Help Wanted: Claims Representative Volt Workforce Solutions is currently looking for candidates to fill a call center position in Santa Rosa CA. The duties include: Answer inbound customer calls regarding new and existing service requests • Document all calls in companies’ database system • Process claims for homeowners and assist with warranty coverage inquiries • Provide homeowners with all relevant information pertaining to the contract, claims or work order. • Handle various dispatch ...

  23. Network Engineer

     MAJOR RESPONSIBILITIES Responsible for the design, deployment and maintenance of a multi-location network that includes Routers, Switches, Load-balancers, Anti-DOS devices, LAN, VLAN, WANs, VPNs, Firewalls, wireless, and the physical components of a network. Support Production, R&D, and QA with design, implementation, problem solving and documentation. Work with application architects and engineers to define hardware and software requirements, as and when needed. Work with other MIS managers to ...

  24. Passport Section Leader

    EDUCATION/EXPERIENCE REQUIRED: • Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and; Six (6) years of general office experience, including; Two (2) years of supervisory experience, including; Four (4) years of experience utilizing a variety of office software, specifically:  MS Word, MS Power Point, MS Excel, and MS Outlook • Demonstrated customer service experience • Demonstrated ability to lead, manage, assign, ...