State Farm Retention AssociateAbout Us:State Farm is the #1 property/casualty and life insurer in the US. Agent owner, Joe Freund, a highly-respected and MDRT State Farm agent is seeking a new Sales Associate to join his high-performing, friendly team.Joe Freund is a 12 year State Farm Agent and number one in the San Francisco territory and among the top 100 agents across the USA. Joe comes from a 3rd generation of State Farm Agents and currently has 3 office locations in Pacific Heights (SF), Glen Park (SF) and San Diego.The Role:You’re the type of person who gives directions and offers guests at a party something to drink (even when it’s not your party). In business you recognize that keeping clients happy is the key to success: it’s harder to bring in new clients than it is to keep current ones. You’ll check in with our clients to ensure we’re providing them top value - their coverage remains in place and stays appropriate for them. You’ll reach out during the claims process so they’re not in the dark (sometimes literally). Finally, you’ll reach out soon after we bring them on as clients to make sure we’re exceeding expectations and they’re being taken care of.Some of the things you’ll do:Manage agency beginning of day - activities reports; including customer payment tracking - lapse/cancelation management for auto/fire.Process customer payments, follow up receipt and schedule annual reviewsReceive claim calls and liaise with State Farm Claims5, 15, 30 day claim follow up process30-day new customer retention contact - appointment setting.That’s great – what’s it pay? (Key Benefits)Competitive compensationEligible for bonusGroup benefits; including health, life and retirement after 90 daysCareer growthState Farm Academy Training ProgramTeam based working cultureTo be successful in this role, you’ll need:Excellent written and verbal communication skillsStrong phone skills - ability to set appointmentsProcess drivenOrganized and detailed orientedProfessional, reliable and the ability to multi-task as well as work autonomouslyCA Property/Casualty Insurance LicenseHow to ApplyTalent Maven will be the first point of contactAll applications will receive a responseAll applications will be treated in confidenceTo apply, scroll down for the link
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