State Farm Customer Experience Associate (San Francisco)

  • Address:San Francisco, CA 94102 (map)
  • Date Posted:08/25/16
  • Job Type:Full-time
  • Description:
  • About Us:State Farm is the #1 property/casualty and life insurer in the US.  Agent owner, Joe Freund, a highly-respected and MDRT State Farm agent is seeking a new Sales Associate to join his high performing, and friendly team.Joe Freund is a 12 year State Farm Agent and number one in the San Francisco territory and among the top 100 agents across the USA. Joe comes from a 3rd generation of State Farm Agents and currently has 3 office locations in Pacific Heights (SF), Glen Park (SF) and San Diego.The Role:You've always been a people-person, regardless of what you're doing. Whether you've worked in retail, admin, food service, or pitching in doing volunteer work, your helpful attitude brings those you assist back for more time and time again. You enjoy being helpful and providing a solution and answers (when you have them). In your own life, you carefully select which businesses you select by how they treat you. You get that great customer service starts with the first contact, and is an important part of the larger customer experience.We're looking for that kind of TLC and outstanding treatment of others to help our office provide an exceptional customer experience. You'll help clients with their questions, provide them insurance quotes, create evidence of insurance for real estate and mortgage purposes, complete applications, and help us maintain records and schedule annual insurance reviews. What's in it for me?Competitive compensationEligibility for bonusGroup Benefits; including health, life and retirement (after 90 days)Career path of growth and developmentState Farm Academy training programTeam based, collaborative working cultureKey Responsibilities of the Role:Resolve customer requestsFinalize New Business Applications and liaison with underwriting partnersMaintain electronic customer files and call notesProcess Customer Payments, follow up receipt and schedule annual reviewsPrepare Evidence of Insurance and coordinate with mortgage and realtorsPrepare quotes and determine eligibilityTo be successful in this role, you'll need:Excellent written and verbal communication skillsStrong phone skills to set appointmentsProcess drivenOrganized, resourceful and detailed orientedProfessional, reliable and the ability to multi-task; as well as work autonomouslyCA Property/Casualty Insurance LicenseHow to Apply:Talent Maven will be the first point of contactAll applications will receive a responseAll applications will be held in confidenceTo apply, follow the link
Ad ID: 45750809
  • Posted by: Ad Partner | View all ads
  • Profile: Active since 08/2016
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